Service overview
ARAMEX

As the most famous express company in the Middle East, Aramex, founded in 1982, is the first middle east company listed on Nasdaq, providing comprehensive logistics and transportation solutions worldwide. It has more than 353 companies and 12300 employees worldwide.

Aramex is the world's leading integrated logistics solutions, international express as the core business of the Middle East professional express company. Its main business covers international express, freight forwarding, domestic express and magazine and newspaper delivery. Aramex group, headquartered in Dubai, selects local superior flight capacity to transport to Aramex's transshipment center in the United Arab Emirates (Dubai), and then makes customs clearance and transshipment from Dubai to parts of the Middle East, South Asia and Africa.

As the first-class core agent of Aramex international express, Mingyu international logistics can enjoy the priority of delivery, the receiving price is as low as 2-40% of the official TNT price, with strong preferential force, stable channel and no warehouse arrangement in peak season. It is the best choice for the majority of cross-border e-commerce sellers and individual users with international express demand to send Aramex international express.

Provide mainland Aramex, Hong Kong Aramex. Can receive general goods, electronic products, as well as a variety of brand goods (not charged).

It has obvious advantages for cross-border sellers, such as Alibaba, e-commerce, e-commerce, etc. Door to door delivery service helps you shorten the time to market.


Service advantages

Low tariff - as low as 2-40% off the official guide price of Aramex

Fast - 2-5 working days to reach the world

Good service - full tracking, commercial customs clearance, strong customs clearance ability

Global network - Logistics outlets in more than 220 countries

Perfect after sale service - provide insurance service, recommend service provider for high value goods

Service design

Day1 - receipt, voucher preparation

Day2 - Mainland Aramex to our warehouse to pick up the goods, Hong Kong Aramex port car to Hong Kong Aramex transfer center, (start transfer)

Service restrictions

The maximum declared value of the goods shall not exceed USD100000 or the local currency of the same value

According to the GCC framework agreement on VAT, all non document goods sent to Saudi Arabia and UAE shall pay VAT as of January 1st, 2018. The scheme of collection is as follows: 1. low value goods: the value of goods recognized by single ticket express delivery customs is less than US $260, and the value added tax of goods is vat= the value of goods recognized by customs *5%

2. high value goods: single ticket express delivery customs confirms that the value of goods is ≥ 260 US dollars, and the value added tax VAT of goods is vat= (customs recognized value + customs duty) *5%

The specific bill shall be subject to the official notice of local customs

Syria, Yemen, Sri Lanka, Iran, Sudan no service

Qatar: additional 40 yuan / ticket air surcharge is required. If the bill exceeds 100kg (including 100kg), the original invoice, packing list and origin certificate shall be provided! (to avoid customs clearance trouble and unnecessary expenses, please try to dismantle the ticket, one vote is not more than 100kg) Bangladesh shall declare it truthfully!

Kuwait: single piece cannot exceed 30kg, certificate of origin and origin shall be listed on invoice! Once a refund and penalty is incurred, the cost will be borne by the sender

India: email address to be provided. All valuables such as gold, silver, and jewelry are prohibited from being sent to India. All consignors must provide the true shipper's name and contact telephone address, and the Indian customs will not accept the name of the consignor as the name of the agent customer. Electronic PDF invoice with original and seal required

For the export ticket of UAE, if the weight of the ticket exceeds 50kg and the declared value exceeds 270usd, the original invoice must be provided. It must include the company head, company seal and customs code

Iran / northern Sudan: invoice needs full name of shipper and consignee; write clear description of goods; indicate country of origin (manufacture) and customs code; The country of origin shall write made in China, whether there is a brand on the invoice, and the invoice without brand shall be marked with 'no brand'. Any American product shall not be exported; Iran does not allow the goods of GPS and antenna projects; all goods must be delivered with EUC and index letter before shipment. Please ask for the specific document format from our business

Botswana request: the value of the goods on the invoice must be accurate (providing true commercial value). The invoice should include freight (CIF) and payment proof.

In South Africa, the word commercial invoice should be displayed on the invoice head, with sender information; the export shoes, textiles and clothing must have the following display: accurate goods name and value; detailed materials shall be provided; if the above mentioned is not observed, the goods will be detained and fined 180USD by customs and recorded to the consignor. Please avoid declaration of samples for goods.

Bahrain: 1. Original invoice. 2。 Packing list. Please note the following:

1. If the total value of the goods is $500-1315 or more, the shipper must provide proof of origin e with the invoice 'no commercial value or declared value should be mentioned on the invoice for customs purposes only (the true value of the goods shall be declared on the invoice)

2. If any duty-free goods and H.S. codes are incorrect, customs will charge 5% of the invoice value. Cosmetics and medicines can only be cleared by the consignee

Lebanon: if the goods contain passports, the description of goods on the invoice must be clearly marked, and the passport number shall be indicated. If the goods are not delivered according to the above requirements, upon discovery, a fine of 1000 USD will be imposed on each shipment, which will be borne by the sender

Oman: the weight of single ticket goods shall not exceed 50 kg, the weight of single cargo shall not exceed 30 kg, and the size of single cargo shall not exceed 50 x 50 x 120 cm

Libya: additional high risk surcharge of 40rmb/ ticket

Australia: commercial invoice requiring clear description of goods and correct declared value; P.O box address and package locker address not accepted

Saudi Arabia: the recipient must provide the recipient number ID (ID number) for personal receipt. The CR number (business license) must be provided for the business address, and the Saudi Arabia will not accept the name of the foreigner. The goods sent to Saudi Arabia need to provide the recipient's ID card photocopy! The electronic products to Saudi Arabia also need SASO certificate, medical supplies or accessories, and SFDA Drug Supervision Certificate!

In addition, please check whether the goods have imitated brand strictly before shipment. If any imitation card is found in Hong Kong, HKD 500 / ticket will be fined

Please note: for goods declared to exceed 1000 sand dollars, the customs clearance fee will be incurred locally

Taiwan: proforma invoice is not accepted. Invoice must be clearly written and the sender details shall be clearly written. If the invoice fails to comply with the above, the goods will be fined 200USD

Sri Lanka: accurate product name and declaration are required. If you are responsible for the incomplete information and you will be fined $20. The following cities need to pay additional corresponding delivery fee, katunayake: 10 dollars; avissavela: 15 dollars; Koggala: 15 dollars; palakala: 15 dollars.

Turkey: mail address to the addressee, 20% surcharge on goods with declared value exceeding 22 Euro

Jordan: ID / residence permit number / business license number required

In view of the complicated customs clearance procedures of Saudi Arabia, the goods are returned easily and the freight of high amount is caused. The invoice requirements must be strictly in accordance with the following operation requirements, otherwise, the goods can be rejected:

1. Use original commercial invoice;

2. Original packing list

3. The customs commodity code is indicated on the above

4. Recipient company registration number

5. Mark make in China

6. Declare the value of goods truthfully

7. Packing list and invoice need to be delivered in duplicate

Please confirm the customs clearance capability of the receiving party before delivery

If the goods transported to the United States meet any of the following, the U.S. government will impose a fine of $25 to $55 and may return it to the sender. Please check all the goods carefully before shipment to avoid unnecessary losses. Thank you!

1. Invalid consignee name

2. Vague commodity description

3. Invalid consignee address details (including shipments sent to P.O. Box address)

4. Shipper's name is invalid

Destinations suspended by the epidemic: Jordan, India, Philippines, Bangladesh, Sri Lanka, Mauritius, Kazakhstan, Iraq

Cancel the customs declaration of electronic smoke and atomizer accessories suspended for single piece verification


Weight mode

0-20.5kg, the first weight and the second weight are 0.5kg;

Above 21kg, charge per kg;

The actual weight and volume weight of the package shall be charged according to the larger one;

Volume weight calculation method: length * width * height / 5000 (unit: cm).

Scope of services
a surcharge

Extra long cargo must be charged with RMB 150 + fuel / ticket (the following is not repeated charges, and will not be cumulatively charged): the longest side is more than 122cm (the longest side is more than 270cm), 2. The second long side is more than 76cm

Insurance claims

Statement of liability: no compensation for the delay of goods. If the goods are lost in our warehouse, compensation shall be made according to the declared value, but the maximum compensation shall not exceed USD100. If the document is lost before going online, the freight will be refunded without compensation. If the document is lost, the maximum compensation is RMB 100 yuan and refund of freight (and please provide the copy of corresponding information). If the carrier is responsible for the loss or damage of the goods delivered to the carrier in transit, the carrier's compensation amount shall prevail and the compensation shall be made according to the declared value, but the maximum compensation amount shall not exceed USD100. For goods with higher value, insurance is recommended. Partial loss (only partial loss in one case, except full case loss) can not be checked and compensated if the carrier does not accept it. Fragile goods: do a good job in packing and adding fillers. If the packing is not sufficient and damaged, the carrier and our company will not compensate.

Return related

Return process: support the goods return to Hong Kong

Cost: there may be freight charges for returned items at published prices, which shall be subject to the Aramex bill

Handling of returned items from Hong Kong: self collection / separate return / reissue / destroy (please consult customer service for details)

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