Battery requirements: UPS can only charge two kinds of single ticket batteries through agent channels, while other UPS channels only accept one or no battery. Please refer to the quotation of each channel for details;

Invoice requirements: non document express needs to provide commercial invoice (the composition and origin must be indicated when declaration), otherwise, it is deemed that our company is authorized to declare on behalf of us. In case of Customs deduction or delay due to declaration, our company will not bear the relevant responsibility and expenses;

Suspension of lithium battery products destination: French Polynesia, Fiji, Wallis and Futuna Islands, Kiribati, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, American Samoa, Cook Islands, Tahiti / Tahiti, New Caledonia, Samoa, Angola, Paraguay, Cape Verde;

UPS does not accept sending battery goods to the following destinations: Bahrain, Brunei, Bhutan, Cambodia, Ethiopia, Fiji, French Polynesia, Jordan, Kenya, Kuwait, Laos, Lebanon, Madagascar, Mariana, Mauritius, Micronesia, Myanmar, New Caledonia, Pakistan, Papua New Guinea, Qatar, Seychelles, Sri Lanka, Tonga, Western Samoa, Egypt, India (except Mumbai), Plurinational state of Bolivia, East Timor;

UPS does not accept e-cigarettes to the following destinations: Andorra, Vatican, San Marino, the United States, Samoa, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Kosrae, Ponape & Yap), Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Papua New Guinea, Palau, rota, Solomon Islands, Saipan, Tahiti, Tonga, Truk, Tuvalu, Vanuatu, Samoa, Wallis and Futuna Islands, Tinian, New Zealand;

Shipment to Amazon warehouse and overseas warehouse: only tax prepayment and third-party payment can be selected; Tax ID, eori or VAT number must be indicated on the invoice, and effective contact information of customs clearance party shall be provided, otherwise delay or extra cost may be caused. UPS channel sent to Amazon, Canada goods, need third-party customs clearance information! (including tariff prepayment and third-party tax payment);

Other export channels: HK UPS, Papua New Guinea;

Important note: Australia will be fined a lot for false declaration of value of goods upon inspection by local customs. Please fill in the declaration value truthfully;

Brazil, Russia need to pay the risk of shipping gold;

If the goods are electrified, they must be declared truthfully. If the goods are electrified and declared to have no electricity, or if they are electrified and declared to have electricity, our company will take penalties such as withholding goods and fine;

UPS trade channel requires that the average charging weight of a single piece is more than 6kg (less than 6kg can be charged according to 6kg);

There is no blue single service in Nuatu, so you can choose the red single channel;

Philippine export goods must be accompanied by payment documents;

For all goods sent to India, the email address or mobile phone number of the addressee must be indicated on the accompanying information. Before the goods arrive at the customs clearance in India, the addressee should upload KYC file through the website to avoid delay in customs clearance;

Suspension destinations: Venezuela, India, French Polynesia, Palau, Micronesia, Marshall Islands, Papua New Guinea, Solomon Islands, Vanuatu, Tuvalu, Kiribati, Samoa, Tonga, Qatar, Azerbaijan, Northern Mariana Islands, Tahiti, Gambia Guyana, Samoa, San Marino, the Republic of Tanzania, Uganda, Wallis and Futuna Islands, Kiribati, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, American Samoa, Cook Islands, Equatorial Guinea;

For shipment to UK, the freight should be declared on the invoice for customs clearance;

If the goods with built-in or supporting batteries are shipped, the type of batteries and the instructions of battery packaging must be clearly declared in the waybill and invoice. If the sender conceals the declaration of battery shipment with battery goods, our company will charge additional risk compensation of RMB 1000 / invoice;

Cancellation of single suspended collection of electronic cigarettes and atomizer accessories customs declaration.